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Epignosis ![]() Special Collaborator ![]() ![]() Honorary Collaborator Joined: December 30 2007 Location: Raeford, NC Status: Offline Points: 32552 |
![]() Posted: November 19 2009 at 18:52 |
I know we have some awfully amazing computer geeks among us. I am beseeching you for your knowledge and expertise.
I have somehow had malware installed on my desktop (no, it wasn't due to porn, thank you very much ![]() I have run a total of eight different anti-spyware, antivirus, etc etc programs, and one claims to have found "Hacker Defender" but is apparently unable to remove it. It seems whatever bug my machine has prevents it from running in safe mode also (which inadvertently led to a bigger scare this afternoon- I was stupid enough to run msconfig and change the boot setting to safe mode...what a nightmare, but I've remedied it). I've lost almost a whole day of work trying to sort this out. Perhaps one of you has some sound know-how or advice in terms of dealing with this. No, I am not sure I am dealing with a rootkit, but one of the eight programs I have run (it was RegRun) says that's what it is- it just won't remove the damn thing. I have a laptop with a missing spacebar (the little nub is still there) that will aid me in the meantime, but I'd really hate to reinstall Windows XP. Thank you for any help. I will write a song in praise of anyone who helps me solve this matter.* *No I won't. ![]() |
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A Person ![]() Forum Senior Member ![]() ![]() Joined: November 10 2008 Location: __ Status: Offline Points: 65760 |
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Some "antivirus" programs are really just disguised viruses, what programs are you using? I would suggest sticking to a single one, or at the most two. You could try using Spybot Search and Destroy if you want, I can't guarantee it will work, but it's worth a shot.
Edited by A Person - November 19 2009 at 19:05 |
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Epignosis ![]() Special Collaborator ![]() ![]() Honorary Collaborator Joined: December 30 2007 Location: Raeford, NC Status: Offline Points: 32552 |
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Tried and found wanting. I'm fairly sure none of the programs I am using are bad...I just know that rootkits have evolved to the point that several programs don't detect them. I'm trying to use those that are heralded as the latest in detecting rootkits. |
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Padraic ![]() Special Collaborator ![]() ![]() Honorary Collaborator Joined: February 16 2006 Location: Pennsylvania Status: Offline Points: 31169 |
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Sorry Rob. Wipe and re-install is probably best at this point.
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A Person ![]() Forum Senior Member ![]() ![]() Joined: November 10 2008 Location: __ Status: Offline Points: 65760 |
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Have you tried AVG? Microsoft Security Essentials? Avast? Avira AntiVir?
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Any Colour You Like ![]() Prog Reviewer ![]() ![]() Joined: May 15 2009 Status: Offline Points: 12294 |
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Probably so. Sounds like whatever you have has buried itself deep. |
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clarke2001 ![]() Special Collaborator ![]() ![]() Honorary Collaborator Joined: June 14 2006 Location: Croatia Status: Offline Points: 4160 |
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Kaspersky?
Ehm...format C: ? |
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Epignosis ![]() Special Collaborator ![]() ![]() Honorary Collaborator Joined: December 30 2007 Location: Raeford, NC Status: Offline Points: 32552 |
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I may backup all my new files and do just that...nothing really to lose but time in that case, right? |
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Epignosis ![]() Special Collaborator ![]() ![]() Honorary Collaborator Joined: December 30 2007 Location: Raeford, NC Status: Offline Points: 32552 |
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Thanks. These I have not used yet...I'll exhaust all possible resources before I take ![]() ![]() |
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Epignosis ![]() Special Collaborator ![]() ![]() Honorary Collaborator Joined: December 30 2007 Location: Raeford, NC Status: Offline Points: 32552 |
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I'll search for that...I recognize that name now. ![]() |
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TheCaptain ![]() Forum Senior Member ![]() ![]() Joined: January 04 2009 Location: Ohio, USA Status: Offline Points: 1335 |
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there is another way to clean your system from hxdef-rootkit:
Boot windows into Rescue mode, do one of the following: Insert the Windows OS Installation CD into the Drive. Boot from the CD Choose R to enter the Rescue Console Choose the Windows installation you want to Clean from the list presented to you. Enter the Administrator Password. Once in the recovery console, you have a few commands for this, including: listsvc - lists services that can be enabled or disabled enable <servicename> <start-type> - enables a service, with a service type, SERVICE_DISABLED SERVICE_BOOT_START SERVICE_SYSTEM_START SERVICE_AUTO_START SERVICE_DEMAND disable <servicename> - disables a service, but prints out the previous start-type, which should be recorded in case you need to re-enable the service. More information about the recovery console here |
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Curse your sudden but inevitable betrayal.
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Epignosis ![]() Special Collaborator ![]() ![]() Honorary Collaborator Joined: December 30 2007 Location: Raeford, NC Status: Offline Points: 32552 |
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Update...I ran Malwarebytes (probably should've done that first, but this is becoming quite a learning experience).
It rid my machine of 15 Trojans. I made a log of these. Unfortunately, the problem persists. I think I will run it a second time this morning and see what happens- if Malwarebytes failed to remove one or more, or if one or more has recreated itself somehow. |
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Epignosis ![]() Special Collaborator ![]() ![]() Honorary Collaborator Joined: December 30 2007 Location: Raeford, NC Status: Offline Points: 32552 |
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Update the second...
For my tenth program, I ran Dr. Web Cure-It, which recognized several corrupted .exe files as well as a Trojan running and a wickedly corrupted .tmp file that wouldn't go away. I stopped the scan prematurely and rebooted to find the .tmp file gone from the drivers folder. I have tested many times, and clicking through search engine results has yet to result in a hijacked browser. I intend to run Dr. Web Cute-It again on "complete" mode and see what happens after that. |
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Mr ProgFreak ![]() Forum Senior Member ![]() ![]() Joined: November 08 2008 Location: Sweden Status: Offline Points: 5195 |
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^ the bad thing about rootkits is that the only safe way to remove them is to re-install the OS. Sad, but true ... no song named after me, but you could write a brutal Death Metal song about rootkits. ;-)
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Snow Dog ![]() Special Collaborator ![]() ![]() Honorary Collaborator Joined: March 23 2005 Location: Caerdydd Status: Offline Points: 32995 |
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Try running Malwatebytes and/or the free Norton tool from Google in safe mode. It worked for me.
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Padraic ![]() Special Collaborator ![]() ![]() Honorary Collaborator Joined: February 16 2006 Location: Pennsylvania Status: Offline Points: 31169 |
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Wow, that is one infected machine. ![]() I don't know what AV software you're running, but it sure is doing a lousy job if this happened. |
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A Person ![]() Forum Senior Member ![]() ![]() Joined: November 10 2008 Location: __ Status: Offline Points: 65760 |
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That would nerdy. and awesome. |
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Dean ![]() Special Collaborator ![]() ![]() Retired Admin and Amateur Layabout Joined: May 13 2007 Location: Europe Status: Offline Points: 37575 |
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Even if you did remove manage to remove it, you simply would not feel secure using that PC again because there will always be the niggling doubt that you left part of it behind that has corrupted some vital part of the OS - the comment that you cannot get Safe Mode to run is a god indication of how deep this bugger is buried. Re-installing XP is also only a partial solution because that could leave the installer intact. Reformatting the hard-drive and installing XP from scratch is the only surefire way.
On the plus side - a clean install is never a bad thing as it clears out all the benign software that has attached itself to the registry that you used once perhaps and never needed again, which will undoubtedly be slowing down your machine by now.
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What?
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Padraic ![]() Special Collaborator ![]() ![]() Honorary Collaborator Joined: February 16 2006 Location: Pennsylvania Status: Offline Points: 31169 |
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Rob, even though your browser may be running more smoothly, I still highly recommend doing this based on how badly infected your machine was/(still may be). |
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A Person ![]() Forum Senior Member ![]() ![]() Joined: November 10 2008 Location: __ Status: Offline Points: 65760 |
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Maybe it is time to try out Windows 7. If you back data up to an external hard drive or whatever I would install an AV program before putting it back on.
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