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micky View Drop Down
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Direct Link To This Post Topic: Bad experiences with buying music
    Posted: January 21 2010 at 22:34
my last was buying a DT album... and finding out that DT played on it.


was the last DT album I bought...
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Direct Link To This Post Posted: January 21 2010 at 07:29
Originally posted by mystic fred mystic fred wrote:

I bought a newly released copy of the Groundhogs' "Black Diamond" only to find side 2 was classical music - a culture shock at the time, but as i now like classical music would love to know what it was, i took it back and changed it. Ermm
 
 

By the way, as a vinyl lover, how do you acquire new ones?  A local store or mail order?  I'm asking because I have a few survivors from the flood that I'd like to offer up for sale and I want to be sure they arrive at their new homes in as good condition as I have them.  Still need to organize and catalog them.
Released date are often when it it impacted you but recorded dates are when it really happened...

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Direct Link To This Post Posted: January 21 2010 at 05:55
I bought a newly released copy of the Groundhogs' "Black Diamond" only to find side 2 was classical music - a culture shock at the time, but as i now like classical music would love to know what it was, i took it back and changed it. Ermm
 
 
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Direct Link To This Post Posted: January 20 2010 at 18:00
Originally posted by Raff Raff wrote:

... Then, some three or four years ago, I bought a copy of UK's Night After Night at an HMV store in London - and, when I first played it, it only had some sort of piano music on it!


LOL
LOL


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Direct Link To This Post Posted: January 20 2010 at 13:02
It's better to give you favorite prog vendor the chance to order a title from the distributor. There are some prog vendors that have a good reputation regarding packing and handling. They seem the more consistent route to take. I spent thousands on Amazon and ended up with broken cases or the description of the item was based off false claims. You know, the cover was bent or someone dropped a wet beer cap on it and when it dried, it formed a stain cloud over your favorite inner sleeve cover? Then if you are trying to find a copy of a specific cd with the original cover painting, like I did with Spooky Tooth The Mirror, they don't always have the visual on the cover they are selling. You ened up e-mailing them and not getting a response for weeks. Your bouncing around like an idiot e-mailing private sellers and wasting your time. I would rather make a simple phone call to a vendor and business works out in a timely fashion.
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Direct Link To This Post Posted: January 19 2010 at 12:33
Originally posted by Raff Raff wrote:

I don't buy a lot of music online, but, when I did, I was so lucky as not to have any bad experiences of the kind described here. However, I had a couple of not exacly pleasant surprises when buying CDs in brick and mortar stores. Once, I bought a CD of some musical for my mom at Tower Records in Piccadilly, London. Of course, I didn't think to open the case in order to check (as I always do now), and, when my mom opened it in Rome, we found there was no CD inside. Too late to return it or anything.... Then, some three or four years ago, I bought a copy of UK's Night After Night at an HMV store in London - and, when I first played it, it only had some sort of piano music on it! Again, no receipt, no chance to return it.


I'm guessing none of those were shrinkwrapped?  No guarantees of course if they were.

I've never gone wrong with a purchase at a local store.  I did order a copy of Equinoxe and it turned out to be a JMJ best of album.  Packaging and the CD label were for Equinoxe, but the content on the CD was for another JMJ album. Angry 

Then there was that time I ordered a second copy of Air Conditioning thinking I was ordering Air Cut, but that was my bad. LOL

I remember reading about a vulgar heavy metal or something in a CD or LP being released labeled as children's album once.  Don't recall the details.


Edited by Slartibartfast - January 19 2010 at 12:35
Released date are often when it it impacted you but recorded dates are when it really happened...

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Direct Link To This Post Posted: January 19 2010 at 11:26
Well... I mostly buy my progressive CD online -You hardly can find it here in Guatemala- and everything have work fine with Amazon... I buy through a company called iguama that offer a lot of special prices to the customers and I get all my package in regular time, always good and with no problem... in the other hand, a couple of times that I buy music in a local store, the CDs are broken or the thing that hold them in place... so I have better experience online...
 
Now, I only have problems through Amazon when I buy a comic book collection of GIjoe and the cover was damaged for a bad package... I send a reclamation and the next issue of the comic book was through a different service and everything gets well again... BTW I have to buy collection volume 5 this month...
Change the program inside... Stay in silence is a crime.
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Direct Link To This Post Posted: January 19 2010 at 10:55
Originally posted by Snow Dog Snow Dog wrote:

Originally posted by chopper chopper wrote:

My niece got a boxed set of Lost DVDs once - all the DVDs were missing. (true story).

Oh the irony!
 
Reminds me of the Action Man Deserter joke.
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Direct Link To This Post Posted: January 19 2010 at 07:53
Originally posted by chopper chopper wrote:

My niece got a boxed set of Lost DVDs once - all the DVDs were missing. (true story).

Oh the irony!
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Direct Link To This Post Posted: January 19 2010 at 07:36
My niece got a boxed set of Lost DVDs once - all the DVDs were missing. (true story).
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Direct Link To This Post Posted: January 19 2010 at 07:32
I don't buy a lot of music online, but, when I did, I was so lucky as not to have any bad experiences of the kind described here. However, I had a couple of not exacly pleasant surprises when buying CDs in brick and mortar stores. Once, I bought a CD of some musical for my mom at Tower Records in Piccadilly, London. Of course, I didn't think to open the case in order to check (as I always do now), and, when my mom opened it in Rome, we found there was no CD inside. Too late to return it or anything.... Then, some three or four years ago, I bought a copy of UK's Night After Night at an HMV store in London - and, when I first played it, it only had some sort of piano music on it! Again, no receipt, no chance to return it.
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Direct Link To This Post Posted: January 19 2010 at 07:24
Originally posted by harmonium.ro harmonium.ro wrote:

Just a few minutes ago I found out I was tricked/robbed for the first time, so I'm pretty angry. Angry I thought it would be a good idea to centralize these kind of experience, in order to learn from each other and avoid bad experiences in the future, if possible.

My bad experience probably comes from lack of previous experience with ordering online. Last month I made my first order through Amazon (I normally buy in shops). They had this customer program through which you don't pay for shipping in the first month, so I subscribed to it.
What they didn't say and I didn't think I should check further was that after that first month it's not like you pay for every shipping you need for your orders, but you pay a 50 euro monthly fee which they automatically take from your bank account without asking you, regardless whether you place new orders or not. Angry I only found about this important detail when I noticed the payment of the first monthly fee.

Probably most of you people who buy regularly on the Internet know about this and take precautions, but I hope this still may be of help for someone.


You weren't tricked or robbed. I too saw that when I placed my last order, but Amazon made it very clear that there would eventually be a monthly fee for the service, but I'm quite happy to wait the normal 3 days or so, so I cancelled it and went for the normal delivery fee. There are plenty of schemes like this around where you don't realise you're signing up for a regular fee without reading the small print but I don't think this was one of them. It was quite clear.
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Direct Link To This Post Posted: January 19 2010 at 06:35
Amazon has free delivery here in the UK, is that not so in Europe?
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Direct Link To This Post Posted: January 19 2010 at 06:21
I order most of my music online.  I do give one of my surviving local independent brick and mortar store business from time to time, as well as a local chain I'll refer to as OK Purchase, when I need a quick fix on a new release that they actually stock. 

I've had zero bad experiences with my online orders with one exception, Bill Me Later.  I was late with a payment.  Their late fee is atrocious.  I completely paid for the purchase and the first late fee.  I didn't pay it quickly enough though and now they are charging me late fees on my late fee. Angry  I talked to customer service to no avail.

 I've never done any shipping deal arrangements and this is the first time I've heard of one.  Sounds a little scammy in the first place. 

Best rule of thumb: if it sounds too good to be true, it probably is too good to be true.

So for one barb, I'll put out one good word for half.com.  They are a division of e-bay with no bidding.  They serve as an intermediary for individuals selling off their used stuff and internet stores as well.  Of course they do take a cut through their shipping fee.  But I have no complaints.

Whenever possible, I'll order from the artist's site.  Zero bad experiences from doing that.  And you know where the money is going.  Phil Mazaera personally autographs the CD.  I ordered from Darryl Way recently and it appears that he's not only making the CDs himself but again autographs it. Big smile  Ordered from Nektar not too long ago as well and Roye sent what appeared to be a personalized packing slip.  Stamped and signed.


Edited by Slartibartfast - January 19 2010 at 06:35
Released date are often when it it impacted you but recorded dates are when it really happened...

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Direct Link To This Post Posted: January 19 2010 at 02:22
About a week ago, I bought a cd online and The Quality was lousy, but the merchants were nice to me and I would of gotten a refund had I asked for it. Sometimes you'll see an album on cd format and think to yourself, "'Ive never seen this on cd before" and so you'll but it only to find it's digitally remastered from the album itself.
 
 

assume the power 1586/14.3
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Direct Link To This Post Posted: January 19 2010 at 02:12
We are. We did? They are. Good for you. And so do I.
What?
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Direct Link To This Post Posted: January 19 2010 at 01:52
I'm just sittin here reading your guys' blog on Amazon and Euros and all that. Its pretty interesting. The musical thread featuring "GENESIS" is playing and right now "our Juliet clears her morning meal"
If I could say something not related to this Thread.  -  What a powerful Nation Great Britain must be. After all, they only single-handedly won the war.  How awesome must be Germany. I'm an ignorant(well maybe not too ignorant, huh) American who (get this) rooted for THE CHARGERS.
 
I love this website
 

assume the power 1586/14.3
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Direct Link To This Post Posted: January 17 2010 at 12:48
^ Caiman prices went up in Germany too though ... something besides the exchange rates must have been responsible.
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Direct Link To This Post Posted: January 17 2010 at 12:47
...but the Pound isn't
What?
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Direct Link To This Post Posted: January 17 2010 at 12:45
^ The Euro is still strong though ... 
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