Get my pc to recognise my camcorder?

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   Try this Rach (this is on XP so I don't know the Vista equivalent)

go to Control Panel, System Properties, click on the Hardware tab, then the Device Manager button. Expand the Universal Serial Bus Controllers bit at the bottom, then select Action and Scan for Hardware Changes from the menu. This may then detect your camcorder (or not). You can also try the Add Hardware option in Control Panel if there is one.

I had a similar problem with a printer recently. Every time I came to use it, the installation program ran and installed another copy of the printer. If this doesn't work, then hit the camera with a hammer and take a blowtorch to the PC. It won't work but you'll feel much better. 

Good luck.

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chopper Members Profile Send Private Message Find Members Posts Add to Buddy List Reviewer page Special Collaborator Honorary Collaborator Joined: July 13 2005 Location: Essex, UK Status: Offline Points: 20030	Posted: February 06 2008 at 16:52
	Try this Rach (this is on XP so I don't know the Vista equivalent) go to Control Panel, System Properties, click on the Hardware tab, then the Device Manager button. Expand the Universal Serial Bus Controllers bit at the bottom, then select Action and Scan for Hardware Changes from the menu. This may then detect your camcorder (or not). You can also try the Add Hardware option in Control Panel if there is one. I had a similar problem with a printer recently. Every time I came to use it, the installation program ran and installed another copy of the printer. If this doesn't work, then hit the camera with a hammer and take a blowtorch to the PC. It won't work but you'll feel much better. Good luck.

Wilcey Members Profile Send Private Message Find Members Posts Add to Buddy List Reviewer page Forum Senior Member VIP Member Joined: August 11 2005 Location: United Kingdom Status: Offline Points: 2696	Posted: February 06 2008 at 16:41
	Thanks NS............. aw, it's SO frustrating!!!! I tried google earlier, the internet has changed hasn't it? it's now a massive market place and everyone one wants to SELL you something! I found a couple of camcorder forums, and a couple of posts with similar problems.......... unanswered! I think I must go back to the store tomorrow........ which is a real drag! Thanks anyway for taking the time! R x

Padraic Members Profile Send Private Message Find Members Posts Add to Buddy List Reviewer page Special Collaborator Honorary Collaborator Joined: February 16 2006 Location: Pennsylvania Status: Offline Points: 31169	Posted: February 06 2008 at 16:19
	I'm no Windows expert (Linux user), but it doesn't sound promising that upon plugging in the device - that is, before beginning the install of the software - the computer made no acknowledgment that a new device was present. And as goofy as this sounds, you may want to try typing your problem into Google and see what comes up - it may be that others have experienced this problem and someone has found a solution. Try including the model number of your camcorder in the search. Good luck! Wish I had better advice.

Wilcey Members Profile Send Private Message Find Members Posts Add to Buddy List Reviewer page Forum Senior Member VIP Member Joined: August 11 2005 Location: United Kingdom Status: Offline Points: 2696	Posted: February 06 2008 at 16:00
	ok......... I have been working on this for about 6 hours now, my final option is to go back to the shop and get some numpty to look at me like I am senile........ I am putting this off for obvious reasons until tomorrow! ok, here's the deal, today I took delivery of a shiny new sony camcorder, it works superly duperly and is way cool.......... I go to install the the "sony installation and support" software, step 4 is plug your camcorder into the usb port, click next...........then I get "warning you have not plugged in your camcorder" at which point I can not go forwards, I can not install the software, and the computer thinks I have not connected the camcorder to the 'puter. (so I cancel installation, scratch my head etc etc etc) I go to the Sony camcorder handbook section (which I can install of course!) and under the section "my computer does not recognise my camcorder" it tells me to refer to the help section of the software I can't install () I phoned everyone I know........ including the mac snobs, the video snobs and those that think it's funny. YES it's plugged in. YES the USB lead is ok (I checked with a different device attatched) YES the computer has been rebooted (so often I think it's going to hurl!) NO I have no other aplications running NO it is not recognised in the 'my computer' section Then I think that the sales man lied and this camcorder is NOT vista compatible........ ok, no worries, plug it into the sturdy, reliable all singing all dancing office pc (windows XP) and install it there......... NOPE! exactly the same thing! PLEASE........... somebody help me or I might just slit a vein for the fun relief in comparison to the puter/camcorder hell I am dwelling in. Thanks awfully........... P-C x