Forum Home Forum Home > Topics not related to music > I Have A Question For You......?
  New Posts New Posts RSS Feed - Help with computer problem
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Topic ClosedHelp with computer problem
 Post Reply Post Reply Page  12>
Author
Message Reverse Sort Order
  Topic Search Topic Search  Topic Options Topic Options
progbethyname View Drop Down
Forum Senior Member
Forum Senior Member
Avatar

Joined: July 30 2012
Location: HiFi Headmania
Status: Offline
Points: 7867 		Direct Link To This Post Topic: Help with computer problem
    Posted: August 06 2013 at 06:23
^ haha. That makes me think of when Micheal Bolton in the 'Office Space' movie takes a bat to the photocopier machine and that funky-gangster rap is playing while Bolton and crew destroy it. Lol
Gimmie my headphones now!!! 🎧🤣
Back to Top
Vibrationbaby View Drop Down
Forum Senior Member
Forum Senior Member


Joined: February 13 2004
Status: Offline
Points: 6898 		Direct Link To This Post Posted: August 06 2013 at 00:51
I 've got a solution. Go out to your local shooting range and take your computer skeet shooting. Boom !!! problem solved.
Back to Top
Gerinski View Drop Down
Prog Reviewer
Prog Reviewer
Avatar

Joined: February 10 2010
Location: Barcelona Spain
Status: Offline
Points: 5154 		Direct Link To This Post Posted: July 17 2013 at 15:12
Originally posted by dr wu23 dr wu23 wrote:

Originally posted by Gerinski Gerinski wrote:

Glad to see you're still there Smile
 
Had another blue screen about 30 minutes ago.....it only stays on screen for a few seconds then it automatically restarts my computer so I can't get a good read on what it says.
Is there anyway to access the system somewhere that has a log of that image..?
Confused
Try what I said before for reading your dump files, that may give a clue to what is causing the crashes
Back to Top
dr wu23 View Drop Down
Forum Senior Member
Forum Senior Member
Avatar

Joined: August 22 2010
Location: Indiana
Status: Offline
Points: 20666 		Direct Link To This Post Posted: July 17 2013 at 12:31
Originally posted by Gerinski Gerinski wrote:

Glad to see you're still there Smile
 
Had another blue screen about 30 minutes ago.....it only stays on screen for a few seconds then it automatically restarts my computer so I can't get a good read on what it says.
Is there anyway to access the system somewhere that has a log of that image..?
Confused
One does nothing yet nothing is left undone.
Haquin
Back to Top
Gerinski View Drop Down
Prog Reviewer
Prog Reviewer
Avatar

Joined: February 10 2010
Location: Barcelona Spain
Status: Offline
Points: 5154 		Direct Link To This Post Posted: July 17 2013 at 09:04
Glad to see you're still there Smile
Back to Top
dr wu23 View Drop Down
Forum Senior Member
Forum Senior Member
Avatar

Joined: August 22 2010
Location: Indiana
Status: Offline
Points: 20666 		Direct Link To This Post Posted: July 17 2013 at 08:41
Originally posted by Gerinski Gerinski wrote:

Of course before uninstalling or deleting anything make a restore point and search a bit to make sure that it's something that you can delete without harm Tongue

If we don't hear anymore from Dr Wu maybe he crashed completely his computer by following my advice Embarrassed LOL
 
 
I haven't had any more problems since the original blue screens a few days back.....but I will use your recommendation if needed. Not sure why it happened but I've been told by many that IE and MS in general have these problems all the time. My lap top will be 3 years old this winter.
One does nothing yet nothing is left undone.
Haquin
Back to Top
Dean View Drop Down
Special Collaborator
Special Collaborator
Avatar
Retired Admin and Amateur Layabout

Joined: May 13 2007
Location: Europe
Status: Offline
Points: 37575 		Direct Link To This Post Posted: July 17 2013 at 05:40
Originally posted by Gerinski Gerinski wrote:

Originally posted by Dean Dean wrote:

...assuming restore points are working Wink
About my system restore not working, I later realised that one of things I did when first trying to fix the problem was to free up HD space by disk cleanup, and one of the optional tasks is clearing all restore points except for the last one. I'm not totally sure but it could be that I ran that option as well and that's why system restore didn't work. I don't know, the problem seems fixed so I didn't dare to try restore anymore.
That's a valid and reasnable explanation. Over the past year I've seen several infected PCs where restore points have been maliciously disabled by the root kit virus - when given limited information I tend to assume the worse outcome and work backwards.
What?
Back to Top
Gerinski View Drop Down
Prog Reviewer
Prog Reviewer
Avatar

Joined: February 10 2010
Location: Barcelona Spain
Status: Offline
Points: 5154 		Direct Link To This Post Posted: July 17 2013 at 05:13
Originally posted by Dean Dean wrote:

...assuming restore points are working Wink
About my system restore not working, I later realised that one of things I did when first trying to fix the problem was to free up HD space by disk cleanup, and one of the optional tasks is clearing all restore points except for the last one. I'm not totally sure but it could be that I ran that option as well and that's why system restore didn't work. I don't know, the problem seems fixed so I didn't dare to try restore anymore.
Back to Top
Dean View Drop Down
Special Collaborator
Special Collaborator
Avatar
Retired Admin and Amateur Layabout

Joined: May 13 2007
Location: Europe
Status: Offline
Points: 37575 		Direct Link To This Post Posted: July 17 2013 at 04:58
...assuming restore points are working Wink
What?
Back to Top
Gerinski View Drop Down
Prog Reviewer
Prog Reviewer
Avatar

Joined: February 10 2010
Location: Barcelona Spain
Status: Offline
Points: 5154 		Direct Link To This Post Posted: July 17 2013 at 04:54
Of course before uninstalling or deleting anything make a restore point and search a bit to make sure that it's something that you can delete without harm Tongue

If we don't hear anymore from Dr Wu maybe he crashed completely his computer by following my advice Embarrassed LOL


Edited by Gerinski - July 17 2013 at 04:56
Back to Top
infocat View Drop Down
Forum Senior Member
Forum Senior Member
Avatar
VIP Member

Joined: June 10 2011
Location: Colorado, USA
Status: Offline
Points: 4671 		Direct Link To This Post Posted: July 16 2013 at 23:53
Hmm, must of my dumps point to ntoskrnl.exe.  Pretty sure I don't want to remove that one!!  Tongue
--
Frank Swarbrick
Belief is not Truth.
Back to Top
Gerinski View Drop Down
Prog Reviewer
Prog Reviewer
Avatar

Joined: February 10 2010
Location: Barcelona Spain
Status: Offline
Points: 5154 		Direct Link To This Post Posted: July 16 2013 at 11:19
Originally posted by dr wu23 dr wu23 wrote:

I've been getting the dreaded blue screen error message on and off the last few days also and I use IE......it says an error is causing a crash scenario and then restarts my computer.....it seems fine after that and I have run MacAfee and general windows check and it says there are no problems.
It seems to happen only when I'm using  Prog Archives and hasn't happened on other web sites...yet.
Confused
Go to the link I posted and download the BlueScreenView program (it's free). When you start it it will scan you system and show you the dump files you have (.dmp). Click on the newest one and 'properties', it will tell you what caused the crash (at least for me it was very clear, it said crash was due to driver stdriver32.sys) and the software related to that driver (in my case it was an audio recorder). Then unistall the software and delete the driver from your HD, reboot and hopefully that will solve your problem, at least it did for me.
Another useful utility is this Autorun which shows which processes are automatically loaded when you start up your computer, when you open it it will scan the autorun processes, then in the 'drivers' tab you can make sure that the conflicting driver (if that was the problem) is not active.
Hope you can fix it with this help.


Edited by Gerinski - July 16 2013 at 11:20
Back to Top
dr wu23 View Drop Down
Forum Senior Member
Forum Senior Member
Avatar

Joined: August 22 2010
Location: Indiana
Status: Offline
Points: 20666 		Direct Link To This Post Posted: July 16 2013 at 10:30
I've been getting the dreaded blue screen error message on and off the last few days also and I use IE......it says an error is causing a crash scenario and then restarts my computer.....it seems fine after that and I have run MacAfee and general windows check and it says there are no problems.
It seems to happen only when I'm using  Prog Archives and hasn't happened on other web sites...yet.
Confused
One does nothing yet nothing is left undone.
Haquin
Back to Top
Padraic View Drop Down
Special Collaborator
Special Collaborator
Avatar
Honorary Collaborator

Joined: February 16 2006
Location: Pennsylvania
Status: Offline
Points: 31169 		Direct Link To This Post Posted: July 16 2013 at 09:01
Originally posted by Gerinski Gerinski wrote:

I think I fixed it Smile
I found a great small application for reading the dump files (saving you from the nightmare which is the official MS debugging process) http://www.softpedia.com/get/System/Back-Up-and-Recovery/BlueScreenView.shtml
and the dump file showed that there was a conflict with a driver used by a program I rarely use. Uninstalled the program and driver, reboot, and so far it didn't crash again.

Glad you solved it.  Figured it was a driver problem, that was what most people getting this error encountered.
Back to Top
Snow Dog View Drop Down
Special Collaborator
Special Collaborator
Avatar
Honorary Collaborator

Joined: March 23 2005
Location: Caerdydd
Status: Offline
Points: 32995 		Direct Link To This Post Posted: July 16 2013 at 06:28
Happy for you.
Back to Top
Gerinski View Drop Down
Prog Reviewer
Prog Reviewer
Avatar

Joined: February 10 2010
Location: Barcelona Spain
Status: Offline
Points: 5154 		Direct Link To This Post Posted: July 16 2013 at 06:01
I think I fixed it Smile
I found a great small application for reading the dump files (saving you from the nightmare which is the official MS debugging process) http://www.softpedia.com/get/System/Back-Up-and-Recovery/BlueScreenView.shtml
and the dump file showed that there was a conflict with a driver used by a program I rarely use. Uninstalled the program and driver, reboot, and so far it didn't crash again.
Back to Top
Dean View Drop Down
Special Collaborator
Special Collaborator
Avatar
Retired Admin and Amateur Layabout

Joined: May 13 2007
Location: Europe
Status: Offline
Points: 37575 		Direct Link To This Post Posted: July 15 2013 at 16:16
The Error Code is a general "I give up" code, basically it's saying Windows doesn't know what to do.
 
Those two temp files are part of the MS data collection that gets sent with the report if you click the butto, they are not the cause of the problem.
 
 
If a restore point cannot be restored then I suspect a virus, possibly a root kit - the only safe way of recovering from a root kit is to reinstall the OS.
 
 
What?
Back to Top
Gerinski View Drop Down
Prog Reviewer
Prog Reviewer
Avatar

Joined: February 10 2010
Location: Barcelona Spain
Status: Offline
Points: 5154 		Direct Link To This Post Posted: July 15 2013 at 15:40
Originally posted by Padraic Padraic wrote:

KERNEL_MODE_EXCEPTION_NOT_HANDLED

STOP: 0x0000008E

  
  Description  
     
 

The processor identified a problem, but Windows was unable to deal with it.

This problem can appear when one of these issues occurs:

  • Low disk space in the primary system drive
  • A driver bug (which may be identified in the message).
  • Video adapter problems
  • A BIOS bug
  • BIOS caching or shadowing
Thanks. i still have 18 GB free on my HD, I'l try to free some more but I doubt that's the root cause. As for the other options I have no idea how to check them / eventually solve them Unhappy
Back to Top
Padraic View Drop Down
Special Collaborator
Special Collaborator
Avatar
Honorary Collaborator

Joined: February 16 2006
Location: Pennsylvania
Status: Offline
Points: 31169 		Direct Link To This Post Posted: July 15 2013 at 15:22

KERNEL_MODE_EXCEPTION_NOT_HANDLED

STOP: 0x0000008E

 
 Description 
   
 

The processor identified a problem, but Windows was unable to deal with it.

This problem can appear when one of these issues occurs:

  • Low disk space in the primary system drive
  • A driver bug (which may be identified in the message).
  • Video adapter problems
  • A BIOS bug
  • BIOS caching or shadowing
Back to Top
Gerinski View Drop Down
Prog Reviewer
Prog Reviewer
Avatar

Joined: February 10 2010
Location: Barcelona Spain
Status: Offline
Points: 5154 		Direct Link To This Post Posted: July 15 2013 at 15:16
Originally posted by Padraic Padraic wrote:

Try deleting those files.

Also some googling using those filenames might yield an answer for you.
Thanks, I already tried both with no success so far Cry
Back to Top
 Post Reply Post Reply Page  12>

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.230 seconds.
Donate monthly and keep PA fast-loading and ad-free forever.