Tipping for customer service

I gets tips at work, so hell, I'm all for them. 

 Well, you are certainly in a good mood today, David

Edited by Dayvenkirq - November 03 2012 at 18:33

For me it all goes by how I'm treated....I'll forgive anything if the server is being genuine and friendly.....what ticks me is when the server is both bad and unpleasant

^ I'm definitely the former.  I ruin my day ... not exactly by ruining somebody else's, but by just being difficult. Negative emotions are like a visible scratch on a car. I might call for a manager and still stay cool.

Edited by Dayvenkirq - November 03 2012 at 18:35

Dayvenkirq wrote: Dean wrote: If you've 50 seats then damn well make sure you can cater for 50 people and have enough waiting staff to service them. I guess that depends on the expectancy of the number of customers at a particular time and day. They can't just have extra people talking to each other and rolling their dough away for the wasted time.

Sunday lunchtime in a popular reservations-only resturant... not only can they can expect to be fully booked, they damn well knew they were fully booked.

Dean wrote: If you've 50 seats then damn well make sure you can cater for 50 people and have enough waiting staff to service them.

Edited by Dayvenkirq - November 03 2012 at 18:21

One thing that really bugs me about resturants is the "Sorry, we're a very busy today" line that gets trotted out as an excuse for poor service, as if that's supposed to make everything better. I got this sorry excuse last weekend after we'd waited over an hour between the appetiser and main course (which was inedible once it finally arrived) ... sorry, we're busy is never an excuse ... it's bad management. If you've 50 seats then damn well make sure you can cater for 50 people and have enough waiting staff to service them.

Dean wrote: thellama73 wrote: Dayvenkirq wrote: Snow Dog wrote: The British in general resent tipping I think. It is not  a given here as it is in the USA.  I say that though  I think it has become more usual. I believe some chains add the tip to the bill  anyway. So you have to pay. No, you don't. Not in Nevada, at least. You just write a big fat zero if you wish to. You can always opt to write a zero on the bill but put a buck or two and a change on the table so that the server could take it. My stepfather does that, my mother does that. Why? 'Cause a part of that tip will not go to the server if you do write it on the bill. Some places do include a mandatory gratuity (oxymoron?) though, for large parties. I do not believe you have the option of declining to pay these (although I could be wrong.) A Mandatory Gratuity Is Just a Tip, and Thus Not Mandatory ~ New York Times.

Ah, see that is interesting. I'm not surprised I didn't know that since restaurants sure don't advertise it and I spend more time in restaurants than around lawyers.

thellama73 wrote: Dayvenkirq wrote: Snow Dog wrote: The British in general resent tipping I think. It is not  a given here as it is in the USA.  I say that though  I think it has become more usual. I believe some chains add the tip to the bill  anyway. So you have to pay. No, you don't. Not in Nevada, at least. You just write a big fat zero if you wish to. You can always opt to write a zero on the bill but put a buck or two and a change on the table so that the server could take it. My stepfather does that, my mother does that. Why? 'Cause a part of that tip will not go to the server if you do write it on the bill. Some places do include a mandatory gratuity (oxymoron?) though, for large parties. I do not believe you have the option of declining to pay these (although I could be wrong.)

Dayvenkirq wrote: Snow Dog wrote: The British in general resent tipping I think. It is not  a given here as it is in the USA.  I say that though  I think it has become more usual. I believe some chains add the tip to the bill  anyway. So you have to pay. No, you don't. Not in Nevada, at least. You just write a big fat zero if you wish to. You can always opt to write a zero on the bill but put a buck or two and a change on the table so that the server could take it. My stepfather does that, my mother does that. Why? 'Cause a part of that tip will not go to the server if you do write it on the bill.

Some places do include a mandatory gratuity (oxymoron?) though, for large parties. I do not believe you have the option of declining to pay these (although I could be wrong.)