How good of a customer are you?
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Category: Topics not related to music
Forum Name: General Polls
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URL: http://www.progarchives.com/forum/forum_posts.asp?TID=39586
Printed Date: November 26 2024 at 04:34 Software Version: Web Wiz Forums 11.01 - http://www.webwizforums.com
Topic: How good of a customer are you?
Posted By: Zitro
Subject: How good of a customer are you?
Date Posted: July 02 2007 at 20:12
Sooo, how do you view yourself as a customer in stores, supermarkets, restaurants, etc? Are you nice, are you obnoxious?
Choices: 1_Sweetheart 2_Nice 3_Regular 4_mildly irritable 5_frown-inducing 6_living nightmare
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Replies:
Posted By: laplace
Date Posted: July 02 2007 at 20:13
Sometimes I throw tantrums at incompetent people. ;P
------------- FREEDOM OF SPEECH GO TO HELL
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Posted By: Dean
Date Posted: July 02 2007 at 20:34
Being born with a typical English reticence to cause a scene I generally try and control myself, after all the shop assistant has to deal with dozens of idiots like me every day and gets paid pennies for their trouble. (Yeah, I worked in retail when I was younger - how could you tell?)
Shop managers are fair game though.
------------- What?
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Posted By: Arsillus
Date Posted: July 02 2007 at 20:41
I'm well-behaved, unless they try to rip me off or push me around. It bugs me when I see customers chewing out a shop employee for something that's totally beyond their control, though.
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Posted By: Atavachron
Date Posted: July 02 2007 at 20:48
once I saw things from the retail perspective, I became more sympathetic. In particular, small businesses are lucky to break even.
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Posted By: Bastille Dude
Date Posted: July 02 2007 at 22:32
I'm regarded as a good customer in the places I frequent, And I tip well for the services.
------------- DEATH TO FALSE PROG!
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Posted By: The Miracle
Date Posted: July 03 2007 at 11:13
In my case, you'll have to ask me what I think of customers... they're f**king annoying 90% of the time.
In music stores i'm very nice.
------------- http://www.last.fm/user/ocellatedgod" rel="nofollow - last.fm
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Posted By: tardis
Date Posted: July 03 2007 at 11:17
If all customers were like me, serving customers would be heaven.
And I'm not boasting. I rarely complain. If I don't like the service, I simply won't return. Why give the person a hard time?
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Posted By: bhikkhu
Date Posted: July 03 2007 at 11:43
Having been a waiter for a very long time, I treat my own kind very well.
------------- a.k.a. H.T.
http://riekels.wordpress.com" rel="nofollow - http://riekels.wordpress.com
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Posted By: Bern
Date Posted: July 03 2007 at 12:32
I've been working in retail or restaurants for the past 4 years so I know how annoying customers can be. That's why I behave really well and never complain.
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RIP in bossa nova heaven.
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Posted By: The Doctor
Date Posted: July 03 2007 at 12:37
I'm a good customer; however, I suck at customer service. Customers are usually obnoxious.
------------- I can understand your anger at me, but what did the horse I rode in on ever do to you?
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Posted By: Dean
Date Posted: July 03 2007 at 14:11
The one that gets me riled is the Helpdesk for our business ISP. They only deal with companies, so the majority of people who call them are going to be IT professionals who have exhausted all the possible internal sources of the problem and have rightfully concluded that the reason for the fault must lie with the Service Provider. So why is the first question they always ask:
I do try and be polite, I do. Honest.
------------- What?
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Posted By: limeyrob
Date Posted: July 03 2007 at 14:26
Generally no trouble. Though these days with national chains I doubt very much if shops know you have been there more than once. Apart from being on their CCTV that is. Shopping is an anonymous experience these days. It was different when there were lots of small independent shops - you could build up a relationship with the owners.
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Posted By: BroSpence
Date Posted: July 03 2007 at 14:27
How could anyone not like me!?!?!
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Posted By: Valarius
Date Posted: July 03 2007 at 15:20
Typical customer right here.
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Posted By: Blacksword
Date Posted: July 03 2007 at 17:03
"Oh no he's here"
Me in Halifax Building Society two weeks ago:
Me: Hi, can you print me an up to date statement on this account please. Hands over debit card
Cashier: Er, I'm not sure..one moment please..
Me: ahem..
Cashier: Here is your balance sir.
Me: No, I asked for a statement. I need a statement that lists all my transactions up to midnight last night. It's for a financial assessment.
Cashier: I can request a statement to be sent to you, sir.
Me: and how does that help me today?? You already send me a statement each month. I'm told it's sent on the first of each month, but I dont recieve it until the 16th. God only knows what postal service you're using. Not the same one as the rest of the human race..
Cashier: Sir, our software wont allow us to just 'print statements'
Me: Perhaps it's time for an upgrade to your software, to accomodate this very logical and obvious customer request. They do it at Barclays.
Cashier: you could print a mini statement from the ATM.
Me: Yes, I could, if that option was available today, but it's not. The little man who sits behind the machine writing the mini statements appears to be on leave. I need a statement on headed paper. I could have printed this thing you've just handed me.
Cashier: I'm sorry sir, but..
Me: Give me that. Clicks fingers, gesturing for card to be handed back. Walks out with tail between legs
Basically, when it comes to dealing with customer service folk, I'm a complete banker.
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Posted By: Philéas
Date Posted: July 03 2007 at 18:11
Depends on the place. Where I'm a regular customer (such as in the store where I buy my Prog) they seem to like me, that is think I'm a good customer.
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Posted By: tardis
Date Posted: July 03 2007 at 19:38
I tend to be appreciated more when I spend lots of money regularly at a small independent venue. Interesting.
I used to hang out at this snotty Italian pasta place because one of my friends worked there, and the owner didn't like me coming because I only bought coffees and stuff...I was told I wasn't wanted.
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Posted By: Meddler
Date Posted: July 10 2007 at 23:50
I always try to be real nice and call them by their names if they have a name-tag.
------------- [IMG]http://i72.photobucket.com/albums/i165/amorfous/astro-1.jpg">
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Posted By: Melomaniac
Date Posted: July 12 2007 at 10:25
I'm generally seen as a good customer, though it can depend on the service I'm given. I'm a curteous and respectful customer, and I expect the same from an employee.
------------- "One likes to believe in the freedom of Music" - Neil Peart, The Spirit of Radio
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Posted By: tuxon
Date Posted: July 12 2007 at 11:03
I'm very impatient, so before I'm getting angry I've already left the building and customise myself at another store.
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Posted By: clarke2001
Date Posted: July 12 2007 at 12:02
I work in retail. People (customers) are retarded, save for a few notable exceptions. .....................................................
"That's five euro and 10 cents, please".
She sloooooooowly opens the purse, than the wallet, then the coin compartment loaded with euros and coppers and crumpled bills, sloooooowly looking at the coins, then notes, then coins, then notes again while the q is building up. Finally, she takes out a bunch of notes, licks her thumb to separate them and gives me a 50 euro note, sticky of saliva.
My till is desperately empty, no 20, 10 or 5 euro notes, 20 and 10 c coins really low. "Can I ask you for 10 cents madam if you don't mind?"
Another 4'33" pause. Saliva. Q is ending on the other side of the shop.
"Eeeerrr...(grunt)...nno. I don't have any. S-sorry." She's placing her wallet into the purse much faster now.
Sigh.
I'm running to grab a last few notes from another till, ringing the bell to call the manager (and I know he won't come now because he's on the loo) and approaching back to my till, extending my hand:
"Now. That's 44 euro and 90 cents, thank you very m..." "Oh, and can I get 10 Benson & Hedges as well?" Without "sorry" or anything. "We don't do tens. Next, pl..."
Queue is winding around shelves, ending at the doors. People are biting each other.
"Can I get 10 Silk Cut then?" "We do not do tens of cigarettes!" "Then give us a Marlboro Lights." "Twenty Lights, right?" I grabbed the pack of cigs and waved my hand. Scanner went beep.
"TEN Marlboro Lights", saliva complained. I remained calm but infra-red. "Madam, you won't find ANY tens of cigarettes in any shop in Dublin. They're not in production any more, that's the new law!"
"Ah, nah." She left the shop. Too slow.
That episode is constantly repating itself, with slight variations, day after day after day.
So, yes, when I am a customer, I'm trying to be nice. I'm trying to be QUICK.
------------- https://japanskipremijeri.bandcamp.com/album/perkusije-gospodine" rel="nofollow - Percussion, sir!
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Posted By: andu
Date Posted: July 12 2007 at 12:21
Quite a horror story there, Moris. Myself I worked for the last year in customer service, at a call-centre. I guess you might already have an image on how many retarded are out there... but you can never imagine what a free hot-line can make them capable of. I couldn't stand it, I had to resign. It kills you.
------------- "PA's own GI Joe!"
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Posted By: stonebeard
Date Posted: July 12 2007 at 12:26
Depends on my mood, but usually I'm on the more enjoyable end.
------------- http://soundcloud.com/drewagler" rel="nofollow - My soundcloud. Please give feedback if you want!
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Posted By: R o V e R
Date Posted: July 12 2007 at 14:45
They all love me and my presence can even cheer up a few
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Posted By: tardis
Date Posted: July 15 2007 at 10:36
I try not to stare at the cashier's breasts...it seems to maker her nervous.
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Posted By: Jared
Date Posted: July 15 2007 at 10:40
tardis wrote:
I try not to stare at the cashier's breasts...it seems to make her nervous. |
make her nervous??
did you have a particular pair of breasts in mind, tardis??...
------------- Music has always been a matter of energy to me. On some nights I believe that a car with the needle on empty can run 50 more miles if you have the right music very loud on the radio. Hunter S Thompson
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Posted By: limeyrob
Date Posted: July 15 2007 at 15:29
Clarke2001
Then she and her mates got on my bus. 10 minutes later we set off. Missed my train connection of course.
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Posted By: tardis
Date Posted: July 16 2007 at 14:50
fandango wrote:
tardis wrote:
I try not to stare at the cashier's breasts...it seems to make her nervous. |
make her nervous??
did you have a particular pair of breasts in mind, tardis??... |
Nope...I was only kidding. Although when I'm serving customers and some of them are practically naked, it is very distracting and hard to concentrate.
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Posted By: asimplemistake
Date Posted: July 16 2007 at 22:02
I try to be as considerate as possible, especially because I work at a local grocery store.
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Posted By: Mandrakeroot
Date Posted: July 19 2007 at 15:05
I am only a customer... Just only!!!
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